1. The oDesk Team application Time Tracker records which of the following? https://odesk.zendesk.com/entries/23141086Answers:
• Screenshot of the active screen once per billing segment
• Number of keystrokes
• Number of mouse clicks
• Memo entered by the contractor
• All of the above
2. Which of the following are TRUE about your oDesk Work Diary? https://odesk.zendesk.com/entries/23141928
Answers:
• Allows clients to see when and what their contractors are working on
• Enables automatic billing for hourly contracts
• The oDesk Team application auto-tracks time which can be reviewed in the Work Diary
• Manual time can be added, but isn't guaranteed payment
• All of the above
• Allows clients to see when and what their contractors are working on
• Enables automatic billing for hourly contracts
• The oDesk Team application auto-tracks time which can be reviewed in the Work Diary
• Manual time can be added, but isn't guaranteed payment
• All of the above
3. Which of the following is TRUE about fixed-price contracts? https://odesk.zendesk.com/entries/23089781
Answers:
• Clients billed automatically each week
• How much to pay and when to pay is at the client's discretion
• Hours worked will show on your profile
• Time-tracking required
• Qualify for the oDesk payment guarantee
• Clients billed automatically each week
• How much to pay and when to pay is at the client's discretion
• Hours worked will show on your profile
• Time-tracking required
• Qualify for the oDesk payment guarantee
4. Which of the following are required for your agency to qualify for guaranteed
payment? https://odesk.zendesk.com/entries/23116462
Answers:
• An hourly contract
• Tracking your time with the oDesk Team application
• Entering relevant memos
• A client with a verified payment method
• All of the above
• An hourly contract
• Tracking your time with the oDesk Team application
• Entering relevant memos
• A client with a verified payment method
• All of the above
5. Staffing managers can apply to jobs for you. https://odesk.zendesk.com/entries/23138747
Answers:
• True
• False
• True
• False
6. Which of the following actions are NOT allowed when applying to job postings? https://www.odesk.com/info/terms/contractor-policies/
Answers:
• Misrepresenting your skills, experiences, portfolio, etc.
• Submitting boilerplate, placeholder or generic bids or other spam
• Offering to do work that would violate copyrights or terms of service
• Applying when you are not truly qualified
• All of the above
• Misrepresenting your skills, experiences, portfolio, etc.
• Submitting boilerplate, placeholder or generic bids or other spam
• Offering to do work that would violate copyrights or terms of service
• Applying when you are not truly qualified
• All of the above
7. Which of the following statements is FALSE about oDesk agencies? https://odesk.zendesk.com/entries/23140576
Answers:
• Agency contractors work on behalf of an agency on the oDesk platform
• Agencies vary in size; from one person to hundreds of skilled contractors
• Payments made to agency contractors go to the agency rather than the contractor
• Payments made to agency contractors are automatically split by oDesk between the agency and the contractor
• An agency is an organization that sells the services of their agency contractors on oDesk
• Agency contractors work on behalf of an agency on the oDesk platform
• Agencies vary in size; from one person to hundreds of skilled contractors
• Payments made to agency contractors go to the agency rather than the contractor
• Payments made to agency contractors are automatically split by oDesk between the agency and the contractor
• An agency is an organization that sells the services of their agency contractors on oDesk
8. Which of the following are TRUE about the oDesk dispute process? https://odesk.zendesk.com/entries/23142378
Answers:
• The dispute process only applies to hourly contracts
• If you fail to respond, oDesk will refund the client and suspend your account
• If you reject the dispute, oDesk specialists will review your Work Diary and evaluate it against the criteria of the payment guarantee
• Disputed hours ruled in the client's favor are refunded
• All of the above
• The dispute process only applies to hourly contracts
• If you fail to respond, oDesk will refund the client and suspend your account
• If you reject the dispute, oDesk specialists will review your Work Diary and evaluate it against the criteria of the payment guarantee
• Disputed hours ruled in the client's favor are refunded
• All of the above
9. What happens when a contract ends? https://odesk.zendesk.com/entries/23121541
Answers:
• You lose access to the Work Diary
• Both users can leave feedback
• The feedback system is double blind, so your client cannot see the feedback you left them until after they have left feedback for you
• Hours will be billed (and disputes may be filed) according to the usual weekly payment schedule
• All of the above
• You lose access to the Work Diary
• Both users can leave feedback
• The feedback system is double blind, so your client cannot see the feedback you left them until after they have left feedback for you
• Hours will be billed (and disputes may be filed) according to the usual weekly payment schedule
• All of the above
10. Which of the following are NOT permitted on oDesk? https://odesk.zendesk.com/entries/23065871
Answers:
• Sharing a single account between multiple people
• Opening more than one account on oDesk
• Using a logo or clip art as your profile portrait
• Using a fake name
• All of the above
• Sharing a single account between multiple people
• Opening more than one account on oDesk
• Using a logo or clip art as your profile portrait
• Using a fake name
• All of the above
11. Which of the following is FALSE about weekly limits on hourly contracts? https://odesk.zendesk.com/entries/23121511
Answers:
• Hours in excess of the weekly limit will not be billed to the client
• You should discuss any need to work beyond your limit with your client
• The weekly limit can be changed by the contractor
• The weekly limit can be changed by the client
• Hours in excess of the weekly limit are not guaranteed payment
• Hours in excess of the weekly limit will not be billed to the client
• You should discuss any need to work beyond your limit with your client
• The weekly limit can be changed by the contractor
• The weekly limit can be changed by the client
• Hours in excess of the weekly limit are not guaranteed payment
12. What happens when a contract ends? https://support.odesk.com/entries/23121541
Answers:
• You lose access to the Work Diary
• Both users can leave feedback
• The feedback system is double blind, so your client cannot see the feedback you left them until after they have left feedback for you
• Hours will be billed (and disputes may be filed) according to the usual weekly payment schedule
• All of the above
• You lose access to the Work Diary
• Both users can leave feedback
• The feedback system is double blind, so your client cannot see the feedback you left them until after they have left feedback for you
• Hours will be billed (and disputes may be filed) according to the usual weekly payment schedule
• All of the above
13. Which of the following statements is FALSE about oDesk agencies? https://support.odesk.com/entries/23140576
Answers:
• Agency contractors work on behalf of an agency on the oDesk platform
• Agencies vary in size; from one person to hundreds of skilled contractors
• Payments made to agency contractors go to the agency rather than the contractor
• Payments made to agency contractors are automatically split by oDesk between the agency and the contractor
• An agency is an organization that sells the services of their agency contractors on oDesk
• Agency contractors work on behalf of an agency on the oDesk platform
• Agencies vary in size; from one person to hundreds of skilled contractors
• Payments made to agency contractors go to the agency rather than the contractor
• Payments made to agency contractors are automatically split by oDesk between the agency and the contractor
• An agency is an organization that sells the services of their agency contractors on oDesk
14. Which of the following are required for your agency to qualify for
guaranteed payment? https://support.odesk.com/entries/23116462
Answers:
• An hourly contract
• Tracking your time with the oDesk Team application
• Entering relevant memos
• A client with a verified payment method
• All of the above
• An hourly contract
• Tracking your time with the oDesk Team application
• Entering relevant memos
• A client with a verified payment method
• All of the above
15. The oDesk Team application Time Tracker records which of the following? https://support.odesk.com/entries/23141086
Answers:
• Screenshot of the active screen once per billing segment
• Number of keystrokes
• Number of mouse clicks
• Memo entered by the contractor
• All of the above
• Screenshot of the active screen once per billing segment
• Number of keystrokes
• Number of mouse clicks
• Memo entered by the contractor
• All of the above
16. Which of the following are TRUE about the oDesk dispute process? https://support.odesk.com/entries/23142378
Answers:
• The dispute process only applies to hourly contracts
• If you fail to respond, oDesk will refund the client and suspend your account
• If you reject the dispute, oDesk specialists will review your Work Diary and evaluate it against the criteria of the payment guarantee
• Disputed hours ruled in the client's favor are refunded
• All of the above
• The dispute process only applies to hourly contracts
• If you fail to respond, oDesk will refund the client and suspend your account
• If you reject the dispute, oDesk specialists will review your Work Diary and evaluate it against the criteria of the payment guarantee
• Disputed hours ruled in the client's favor are refunded
• All of the above
17. Which of the following are TRUE about your oDesk Work Diary? https://support.odesk.com/entries/23141928
Answers:
• Allows clients to see when and what their contractors are working on
• Enables automatic billing for hourly contracts
• The oDesk Team application auto-tracks time which can be reviewed in the Work Diary
• Manual time can be added, but isn't guaranteed payment
• All of the above
• Allows clients to see when and what their contractors are working on
• Enables automatic billing for hourly contracts
• The oDesk Team application auto-tracks time which can be reviewed in the Work Diary
• Manual time can be added, but isn't guaranteed payment
• All of the above
18. Which of the following is TRUE about fixed-price contracts? https://support.odesk.com/entries/23089781
Answers:
• Clients billed automatically each week
• How much to pay and when to pay is at the client's discretion
• Hours worked will show on your profile
• Time-tracking required
• Qualify for the oDesk payment guarantee
• Clients billed automatically each week
• How much to pay and when to pay is at the client's discretion
• Hours worked will show on your profile
• Time-tracking required
• Qualify for the oDesk payment guarantee
19. Staffing managers can apply to jobs for you. https://support.odesk.com/entries/23138747
Answers:
• True
• False
• True
• False
20. Which of the following is FALSE about weekly limits on hourly contracts? https://support.odesk.com/entries/23121511
Answers:
• Hours in excess of the weekly limit will not be billed to the client
• You should discuss any need to work beyond your limit with your client
• The weekly limit can be changed by the contractor
• The weekly limit can be changed by the client
• Hours in excess of the weekly limit are not guaranteed payment
• Hours in excess of the weekly limit will not be billed to the client
• You should discuss any need to work beyond your limit with your client
• The weekly limit can be changed by the contractor
• The weekly limit can be changed by the client
• Hours in excess of the weekly limit are not guaranteed payment
21. Which of the following are NOT permitted on oDesk? https://support.odesk.com/entries/23065871Answers:
• Sharing a single account between multiple people
• Opening more than one account on oDesk
• Using a logo or clip art as your profile portrait
• Using a fake name
• All of the above